Claims Assistance
You should make a claim as soon as possible after suffering a loss.
You should also:
- Take all reasonable steps to prevent any further loss from occurring.
- If your property is lost or stolen, vandalised or maliciously
damaged advise the nearest police station. Your insurer may ask
for a written report from the police.
- Keep the property that has been damaged so that it may be inspected
if required.
- Tell us about any prosecution or inquest that may be held.
- Send us any document relating to your claim within 72 hours
of you receiving the document.
What you must NOT do when you make a claim
- You must not repair or replace any damaged property (Plate Glass
shop fronts excluded) without the insurers consent.
- Do not pay, promise to pay, or offer payment, or admit responsibility
for a claim.
Jackie Glover is our dedicated claims manager. If you think
you might have a claim, you can contact her on (08) 8821 3622 or
jackie@richardray.com.au.
A motor vehicle and property claim form can be downloaded in our
documents section.
After hour mobile numbers
William Ray – 0409 282 440
Richard Ray – 0417 861 371
Paul Connell – 0408 854 492
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